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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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April 8, 2024

5  out of  5 rating by Panagiotis
"There's no one better in the business, or simply as a person, than Ed. His professionalism and drive to help others shines through in his team. Great group of people, great family atmosphere, look no further"
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Troy Stevenson

March 19, 2024

5  out of  5 rating by Troy Stevenson
"Hands down Ed Burke and his team are on point always there to give you a helping hand I strongly recommend them"
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Dylan Horn

February 14, 2024

5  out of  5 rating by Dylan Horn
"Jordan B is amazing, great company great employees!"
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lauren lawton (Laur11)

February 12, 2024

5  out of  5 rating by lauren lawton (Laur11)
"Jordan B is always a pleasure to work with, so nice and professional. Thank you Jordan for helping g me lower my car insurance payment !"
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Matthew Kindel

February 8, 2024

5  out of  5 rating by Matthew Kindel
"Got life insurance from them. He sat down with me and explained the type of coverage I needed that best suited my needs and lifestyle. They even had a concierge nurse come right to my house to do the medical eval."
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Sonia Kaye

February 5, 2024

5  out of  5 rating by Sonia Kaye
"Ed has gone above and beyond trying to help us find good rates. With inflation and things going up. He has helped us get a great rate. We really appreciate them and his team. They work hard to get us in a good financial place and position for our family :)."
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lacey acuff

February 5, 2024

5  out of  5 rating by lacey acuff
"Highly recommend Ed Burke's office. Exceptional customer service—attentive to your needs and dedicated to accommodating them. I consistently refer friends and family to their office."
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Nicole Burke

February 3, 2024

5  out of  5 rating by Nicole Burke
"This agency has the best customer service around, just give us a try- you’ll be happy you did. It’s always helpful to have a local agent."
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February 1, 2024

1  out of  5 rating by Viki
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Patrick Arotin

January 11, 2024

2  out of  5 rating by Patrick Arotin
"Great rate, but I've been waiting over a month for information on how to pay my first premium payment. They (Ivan Alamo Rivera) keep saying they will contact me, but over 30 days is ridiculous. You are not that busy. Maybe I should go elsewhere."
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Patrick Brady

January 8, 2024

5  out of  5 rating by Patrick Brady
"Ed made my transition to State Farm easy. I really appreciate his great customer service!"
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Tami Smith

December 16, 2023

1  out of  5 rating by Tami Smith
"Just got my auto renewal and it has gone up over $700!!! It was already way high to begin with, but we saved enough with homeowners that we went with it. We are middle aged homeowners with excellent credit, newer vehicles, no accidents or tickets. This is robbery 😡"
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Kelly Yost

November 2, 2023

5  out of  5 rating by Kelly Yost
"Ed is very passionate about his profession and what he can offer to his clients. He is honest and knowledgeable. He makes the life insurance conversation comfortable."
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McKenzie Augusta

October 26, 2023

5  out of  5 rating by McKenzie Augusta
"Ed and his team are always excellent, not only with myself and my family/friends, but also with my clients. The ability to know that if I send someone over to him that they will receive up to date knowledge, guidance, and information is so valuable."
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KooKoo Coconut

July 11, 2023

5  out of  5 rating by KooKoo Coconut
"We have used Ed Burke as our state farm agent since we moved to Florida 4 years ago. We have always had the best experience any time that we’ve had to reach out to them. Just a couple weeks ago I reached out to them because I was traveling with my son, and I planned on using Turo for our car rental. I had experienced rental car companies before and knew what our coverage was with State Farm, but I was unsure what that coverage was for Turo, which is not quite like a rental car company so I knew that it would be a little. When I called, they went straight to work figuring out exactly what my coverage was and was able to let me know! I was so appreciative of their ability to get me all the right information and in a timely manner so that I knew exactly what I was going Into. Thank you Ed and the rest of your team for providing such excellent customer service you guys are the best!"
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Luis Rivas

July 10, 2023

5  out of  5 rating by Luis Rivas
"Una compañía honesta y muy amable. Los recomiendo al 100%."
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Gary Eaton

July 10, 2023

5  out of  5 rating by Gary Eaton
"Bets State Farm and insurance company I have ever dealt with. Truly 5 star service."
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Leah Kershner

July 10, 2023

5  out of  5 rating by Leah Kershner
"Ed and his entire team have always gone above and beyond for me, my staff, family, friends and clients! They have saved us literally thousands of dollars and I highly recommend them."
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Jen Eaton

July 10, 2023

5  out of  5 rating by Jen Eaton
"THE ABSOLUTE BEST. Thank you Ed, Nikki and Jordan for helping us bundle everything."
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Melissa Albelo

July 1, 2023

1  out of  5 rating by Melissa Albelo
"Staff is unresponsive to texts, questions and ill equipped for any insurance modifications . It’s disheartening to think they will not return to simple requests. Literally their insurance binder process through refinancing my vehicle took multiple attempts with repeated bank provided info. Additionally, asking for cancellation premium information was ignored. If you can please STAY CLEAR OF THIS PLACE. Their staff is unhelpful to the extreme. This is not my first issue with this office but 100% it will be my last."
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amanda johnson

June 14, 2023

5  out of  5 rating by amanda johnson
"Ed Burke and his entire team were so amazing and helpful with all my insurance questions. They were able to bundle everything for me and ended up saving me quite a bit! So thankful I found them!!!"
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Bridget McEuen

June 14, 2023

5  out of  5 rating by Bridget McEuen
"Ed Burke State Farm Trinity/Odessa embodies the phase "Like a good neighbor State Farm is there". I spent 30 mins on a call to go over all our needs for home and auto insurance for our brand new construction home and two newer vehicles. He took time to review my current policy with a different vendor and shared what State Farm could offer. He is extremely knowledgeable and shared additional alternatives to ensure we were completely protected. It was a huge cost savings bundling. He is extremely passionate and knowledgeable about his career with State Farm and loves insurance as it is always changing and he continues to stay vigilant in his education in today's market. Ed is a family man and treats you as if you were family and deeply cares for the safety of yours. Two days before I was to give birth to our 3rd child our Honda Pilot was struck my lightning on the HWY. I called him immediately in late evening hours and he got on the phone to get the claim started. I got the vehicle to the dealership and he helped me get into a safe rental with no time to spare because we were heading to hospital the next morning. We had no idea at the time the journey we would take to get our family vehicle fixed. The entire electrical system was blown air bags, power stirring, anti-lock brakes, windows, alternator, all of it gone, everything needed replaced which was very costly but thankfully fully covered. There was a lot of back and forth with the claim and dealership but he stayed on top of every move and kept me informed. It was as if I was literally his VIP client. The entire process took 9 months to get the vehicle fixed due to backorders and supply chain issues. Ed and his team were extremely informative, professional, and made the process as painless as possible. Once the car was ready I picked it up paid my small co-pay and he took care of the rest! Ed truly cares about making sure you are fully covered, protected, and your family is safe so you can have peace of mind. He cares and does so much to support our community. Thank you Ed and team for all you do to help and I'm thankful I made that phone call to change to State Farm!"
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Cynthia Chiapetta

June 13, 2023

5  out of  5 rating by Cynthia Chiapetta
"Great agent to work with!"
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Katie Copeland

April 21, 2023

5  out of  5 rating by Katie Copeland
"I reached out to State Farm curious if they could offer me a competitive rate to my 8 year policy with Geico. Within a few hours, I’ve cancelled my policy with Geico and Jordan helped me get started with a new policy which offers more coverage AND life insurance, saving my husband and I nearly $200 a month on auto insurance !! Thank you Jordan for being so diligent and helping me make this easy decision to change insurance companies !"
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Taylor Knox

March 10, 2023

5  out of  5 rating by Taylor Knox
"Spoke with Cami she was great! She was super helpful and knowledgeable, gave great quotes and made the process so easy to switch over to State Farm! Definitely recommend speaking with Cami!"