Skip to content
Español

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Kelly Yost

Kelly Yost

November 2, 2023

5  out of  5 rating by Kelly Yost
"Ed is very passionate about his profession and what he can offer to his clients. He is honest and knowledgeable. He makes the life insurance conversation comfortable."
Profile photo of McKenzie Augusta

McKenzie Augusta

October 26, 2023

5  out of  5 rating by McKenzie Augusta
"Ed and his team are always excellent, not only with myself and my family/friends, but also with my clients. The ability to know that if I send someone over to him that they will receive up to date knowledge, guidance, and information is so valuable."
Profile photo of KooKoo Coconut

KooKoo Coconut

July 11, 2023

5  out of  5 rating by KooKoo Coconut
"We have used Ed Burke as our state farm agent since we moved to Florida 4 years ago. We have always had the best experience any time that we’ve had to reach out to them. Just a couple weeks ago I reached out to them because I was traveling with my son, and I planned on using Turo for our car rental. I had experienced rental car companies before and knew what our coverage was with State Farm, but I was unsure what that coverage was for Turo, which is not quite like a rental car company so I knew that it would be a little. When I called, they went straight to work figuring out exactly what my coverage was and was able to let me know! I was so appreciative of their ability to get me all the right information and in a timely manner so that I knew exactly what I was going Into. Thank you Ed and the rest of your team for providing such excellent customer service you guys are the best!"
Profile photo of Luis Rivas

Luis Rivas

July 10, 2023

5  out of  5 rating by Luis Rivas
"Una compañía honesta y muy amable. Los recomiendo al 100%."
Profile photo of Gary Eaton

Gary Eaton

July 10, 2023

5  out of  5 rating by Gary Eaton
"Bets State Farm and insurance company I have ever dealt with. Truly 5 star service."
Profile photo of Leah Kershner

Leah Kershner

July 10, 2023

5  out of  5 rating by Leah Kershner
"Ed and his entire team have always gone above and beyond for me, my staff, family, friends and clients! They have saved us literally thousands of dollars and I highly recommend them."
Profile photo of Jen Eaton

Jen Eaton

July 10, 2023

5  out of  5 rating by Jen Eaton
"THE ABSOLUTE BEST. Thank you Ed, Nikki and Jordan for helping us bundle everything."
Profile photo of Melissa Albelo

Melissa Albelo

July 1, 2023

1  out of  5 rating by Melissa Albelo
"Staff is unresponsive to texts, questions and ill equipped for any insurance modifications . It’s disheartening to think they will not return to simple requests. Literally their insurance binder process through refinancing my vehicle took multiple attempts with repeated bank provided info. Additionally, asking for cancellation premium information was ignored. If you can please STAY CLEAR OF THIS PLACE. Their staff is unhelpful to the extreme. This is not my first issue with this office but 100% it will be my last."
Profile photo of amanda johnson

amanda johnson

June 14, 2023

5  out of  5 rating by amanda johnson
"Ed Burke and his entire team were so amazing and helpful with all my insurance questions. They were able to bundle everything for me and ended up saving me quite a bit! So thankful I found them!!!"
Profile photo of Bridget McEuen

Bridget McEuen

June 14, 2023

5  out of  5 rating by Bridget McEuen
"Ed Burke State Farm Trinity/Odessa embodies the phase "Like a good neighbor State Farm is there". I spent 30 mins on a call to go over all our needs for home and auto insurance for our brand new construction home and two newer vehicles. He took time to review my current policy with a different vendor and shared what State Farm could offer. He is extremely knowledgeable and shared additional alternatives to ensure we were completely protected. It was a huge cost savings bundling. He is extremely passionate and knowledgeable about his career with State Farm and loves insurance as it is always changing and he continues to stay vigilant in his education in today's market. Ed is a family man and treats you as if you were family and deeply cares for the safety of yours. Two days before I was to give birth to our 3rd child our Honda Pilot was struck my lightning on the HWY. I called him immediately in late evening hours and he got on the phone to get the claim started. I got the vehicle to the dealership and he helped me get into a safe rental with no time to spare because we were heading to hospital the next morning. We had no idea at the time the journey we would take to get our family vehicle fixed. The entire electrical system was blown air bags, power stirring, anti-lock brakes, windows, alternator, all of it gone, everything needed replaced which was very costly but thankfully fully covered. There was a lot of back and forth with the claim and dealership but he stayed on top of every move and kept me informed. It was as if I was literally his VIP client. The entire process took 9 months to get the vehicle fixed due to backorders and supply chain issues. Ed and his team were extremely informative, professional, and made the process as painless as possible. Once the car was ready I picked it up paid my small co-pay and he took care of the rest! Ed truly cares about making sure you are fully covered, protected, and your family is safe so you can have peace of mind. He cares and does so much to support our community. Thank you Ed and team for all you do to help and I'm thankful I made that phone call to change to State Farm!"
Profile photo of Cynthia Chiapetta

Cynthia Chiapetta

June 13, 2023

5  out of  5 rating by Cynthia Chiapetta
"Great agent to work with!"
Profile photo of Katie Copeland

Katie Copeland

April 21, 2023

5  out of  5 rating by Katie Copeland
"I reached out to State Farm curious if they could offer me a competitive rate to my 8 year policy with Geico. Within a few hours, I’ve cancelled my policy with Geico and Jordan helped me get started with a new policy which offers more coverage AND life insurance, saving my husband and I nearly $200 a month on auto insurance !! Thank you Jordan for being so diligent and helping me make this easy decision to change insurance companies !"
Profile photo of Taylor Knox

Taylor Knox

March 10, 2023

5  out of  5 rating by Taylor Knox
"Spoke with Cami she was great! She was super helpful and knowledgeable, gave great quotes and made the process so easy to switch over to State Farm! Definitely recommend speaking with Cami!"
Profile photo of Danielle Dawson

Danielle Dawson

March 2, 2023

5  out of  5 rating by Danielle Dawson
"Thank you to Joey at Ed Burke State Farm! He was so helpful and saved my family hundreds on our auto insurance, highly recommend!"
Profile photo of Christina Barbarise

Christina Barbarise

March 2, 2023

5  out of  5 rating by Christina Barbarise
"Jordan at Ed Burke State Farm was amazing ! She was super helpful and very knowledgeable. She made the process easy and genuinely cared about getting me the best possible coverage at a great rate. Give her a call !"
Profile photo of Quentin Bays

Quentin Bays

March 1, 2023

5  out of  5 rating by Quentin Bays
"I signed for up auto insurance with Camila she was very helpful and made sure I got just what I needed and a great price if you need insurance give Camila a call she won't disappoint you."
Profile photo of Bryan R. Demarest

Bryan R. Demarest

March 1, 2023

5  out of  5 rating by Bryan R. Demarest
"Camila is a life saver. I was paying over $300 a month with Progressive and I am now paying $145 a month with State Farm, WITH MORE coverage. Phenomenal work and customer service. Thank you Camila !"
Profile photo of Christine Hammer Time Fitness

Christine Hammer Time Fitness

February 4, 2023

5  out of  5 rating by Christine Hammer Time Fitness
"Professional, polite, fast to respond. Great company to work with. Thank you Ed Burke State Farm! 5 star company!"
Profile photo of Heather Halada

Heather Halada

February 4, 2023

5  out of  5 rating by Heather Halada
"Ed Burke and how whole team at State Farm in Trinity are always friendly and helpful. I have several policies with them and their rates are great!"
Profile photo of Heather Bragg

Heather Bragg

February 4, 2023

5  out of  5 rating by Heather Bragg
"Ed Burke State Farm provides exceptional customer service, great coverage and rates. They do so much for the community and truly strive to be “a good neighbor”."
Profile photo of Katie Mayer

Katie Mayer

February 4, 2023

5  out of  5 rating by Katie Mayer
"We use Ed Burke State Farm for everything-our vehicles, homes, and even jewelry. They have been wonderful to work with and we trust them completely. Love that they are locally family owned and run. I highly recommend."
Profile photo of Shirin Khorsandian-Smith

Shirin Khorsandian-Smith

February 4, 2023

5  out of  5 rating by Shirin Khorsandian-Smith
"I've known Ed for a number of years and if you live in Odessa, Trinity, or in the area call this office! Ed and his team will make sure you have the best coverage and are taken care of. Call his office, you will thank me later."
Profile photo of Samantha R

Samantha R

February 4, 2023

5  out of  5 rating by Samantha R
"We could not be happier with Ed Burke as our agent. He and his staff are very responsive and a pleasure to work with for all of our insurance needs. Highly recommend!"
Profile photo of Kim Hughes

Kim Hughes

January 6, 2023

5  out of  5 rating by Kim Hughes
"Thank you Blake for taking time in being so thorough and professional topped with down to earth and sincere service. I read the reviews to find a local company to assist. What a great family run business. Support your local businesses. That is what built America. This business I believe won't let you down! Wish you continued success."
Profile photo of Dayne Stabile

Dayne Stabile

September 1, 2022

5  out of  5 rating by Dayne Stabile
"Huge thanks to Jordan Bolin at Ed Burke State Farm! She literally saved me 50% annually from my previous auto insurance! The process was easy, she was a great communicator and really cared about getting me the best rate! Highly recommend!"